FAQ
Common questions.
Anything we haven't covered? Email us and we'll come back to you.
Where are you based?
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Our workshop is at Unit 1, Bridge Connections, Ferry Lane, Rainham RM13 9YH. Viewings are by appointment.
Can I view a car before buying?
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Absolutely. Call or email to book a time that suits you and we'll have the car ready, warm and clean for your visit.
Are test drives available?
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Yes — bring your driving licence and proof of insurance and we'll arrange a test drive at the workshop.
Do you take part-exchange?
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Yes. Send us details of your current car when you enquire and we'll give you a fair part-exchange figure alongside the asking price.
Do you offer finance?
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We can introduce you to trusted finance partners. Get in touch and we'll talk through the options that fit your situation.
How do I pay for the car?
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Bank transfer is preferred. Card and debit are accepted for the deposit. The car is released once cleared funds are confirmed.
Do you deliver?
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Yes — we can arrange UK-wide delivery for an additional fee. Ask us for a quote based on your postcode.
Is there a warranty?
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Every car is sold with a warranty as standard. Extended cover is available on most vehicles — just ask.
Has the car been checked?
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Every car is inspected, road-tested and prepared at our Rainham workshop before it's listed. We're happy to share service history and an HPI check on request.
Want to sell us your car?
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Head to the Sell page, or email hello@sterlingmotorcapital.com with photos and details and we'll come back with a valuation.